Privacy Policy

This privacy policy is a legal document that outlines how we collect, use, and protect our customers’ personal information. This privacy policy is required by law in many countries and states. It is also necessary to comply with third-party services such as Google Analytics, Facebook, and other advertising networks.

Information We Collect: Personal Data

Personal Data is any information that can be used to identify an individual. We collect Personal Data when you provide it to us directly, such as when you create an account or make a purchase. We use this data to improve our website and services, analyze trends, and track user behavior. We may share Non-Personal Data with third-party analytics providers to help us better understand how our website and services are being used. We may collect personal information, including but not limited to names, addresses, email addresses, phone numbers, and payment details, when voluntarily provided by our customers.

How We Use Your Information

At Axium, we value your privacy and understand the importance of protecting your personal information. This section outlines how we use the information we collect from you.

  • To Provide Services
    We use your information to provide you with the products and services you have requested from us. This includes processing your orders, delivering products, and providing customer support. We may also use your information to communicate with you about your orders or to provide you with important updates about our services.
  • For Marketing Purposes
    We may use your information to send you marketing communications about our products and services. This includes promotional offers, newsletters, and other marketing materials. We will only send you marketing communications if you have given us your consent to do so. You can opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication.
  • For Legal Purposes
    We may use your information for legal purposes, including to comply with applicable laws, regulations, and court orders. We may also use your information to protect our rights, property, or safety, or the rights, property, or safety of others.We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist us in providing our products and services, such as shipping companies or payment processors. We require these third-party service providers to use your information only for the purposes for which it was provided and to protect your information in accordance with our privacy policy.

Information Sharing

We understand that protecting the personal information of our users is of utmost importance. We do not share any personal information with third parties except as necessary to provide our services or as required by law.

  • With Third Parties
    We may share personal information with third-party service providers who help us provide our services. These third-party service providers are contractually obligated to only use the personal information we provide to them to perform the services we have requested. We may also share personal information with third parties if we believe it is necessary to comply with a legal obligation or to protect our rights or the rights of others. We do not sell personal information to third parties, nor do we share personal information with third parties for their own marketing purposes.
  • During Business Transfers
    In the event that we undergo a business transaction such as a merger, acquisition, or sale of all or a portion of our assets, personal information may be among the assets transferred. We will provide notice of such a transfer and any changes to our privacy policy on our website and by email to our customers, if applicable.We may also share personal information with our affiliates, who are companies that are related to us by common ownership or control. Our affiliates are bound by the terms of this privacy policy. We take reasonable steps to ensure that any third parties with whom we share personal information are reputable and trustworthy and have appropriate privacy and security measures in place to protect the personal information we provide to them.

Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites.

Your Rights and Choices

At Axium, we believe in transparency and empowering our customers to make informed decisions about their personal information. As such, we provide you with certain rights and choices regarding your personal information.

  • Access and Update
    You have the right to access and update the personal information we have collected about you. If you would like to access or update your personal information, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe.
  • Opt-Out Right
    You have the right to opt-out of certain uses of your personal information. Specifically, you can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us using the information provided at the end of this Privacy Policy. Please note that even if you opt-out of receiving marketing communications, we may still send you non-marketing communications, such as those related to your account or transactions with us.Additionally, you can opt-out of certain uses of your personal information for targeted advertising purposes by following the instructions provided in our Cookie Policy. Please note that even if you opt-out of targeted advertising, you may still see advertisements from us, but they will not be tailored to your interests.

Data Security

At Axium, we understand the importance of protecting the personal information of our customers, employees, stakeholders, and other interested parties. Therefore, we have implemented comprehensive data security measures to ensure that all data is protected from unauthorized access, use, or disclosure.

We collect only the necessary and relevant information from our customers, employees, and other parties. We ensure that this information is maintained in a secure manner by using reasonable practices and technology that are consistent with industry standards. We limit access to this information to only those persons who need it to perform their job duties.

Data Retention

As a company, we understand the importance of data retention and how it affects our customers. We have established a comprehensive data retention policy that outlines how we handle and store our customers’ data.

Our data retention policy defines what data needs to be retained, the format in which it should be kept, and how long it should be stored. We ensure that we only retain data that is necessary for our business needs, industry guidelines, and regulations. We also make sure that we dispose of data once it is no longer needed.

To make sure that we comply with our data retention policy, we regularly review and update it. We also make sure that our employees are aware of our policy and receive training on how to handle and store data properly.

In addition, we have implemented security measures to protect our customers’ data while it is being stored. We use encryption and access controls to ensure that only authorized personnel can access the data.

Our data retention policy also includes a process for making exceptions to the retention schedule in the case of lawsuits or other disruptions. We ensure that any exceptions are documented and approved by the appropriate personnel.

Changes to This Privacy Policy

At our company, we take privacy seriously, and we are committed to being transparent about our data practices. As such, we may update this Privacy Policy from time to time to reflect changes in the law or our business practices. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

When we make changes to this Privacy Policy, we will update the “last updated” date at the top of the page. If the changes are significant, we may also provide notice to you by email or through our website.

Contact Us

At Axium, we believe in transparency and open communication with our users. If you have any questions or concerns about our privacy policy, please do not hesitate to contact us. Our contact information is provided below:

9005, Smith’s Mill Road North, New Albany, Ohio 43054

Email Address: info@axiumplastics.com
Telephone number: 614-706-5955